The management team at Pallet Consultants is extremely knowledgeable, happy to help in a pinch and are dedicated to putting your service experience above all else.
Training at Pallet Consultants starts from the ground up, from our pallet construction teams to truck drivers and our facility managers. The facility managers have many years of experience and have knowledge bases that stretch across industries. They are true pallet experts and understand every facet of pallet performance, construction and logistics. They also stay flexible, exceeding your needs even during emergencies. Our facility managers are not only studied and dynamic, they’re also customer service specialists and value your experience. To see our legendary customer service for yourself, start a conversation with us. You can expect the following from Pallet Consultants managers:
A Focus on Customer Service
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Our managers work hand-in-hand with our clients and our facility teams, giving them both the nitty-gritty details of daily operations and a birds-eye view of how our products and services impact the end user. This integration mixed with their previous years of pallet experience mean that we have a multi-faceted pallet expert running each one of our manufacturing facilities. Our assistant managers are similarly involved with our clients and teams, giving you access to no less than two pallet experts at your nearest Pallet Consultants facility.
We work with a diverse array of clients across industries and countries. Our managers work hands-on with every client since their needs can be so varied, which gives our teams a perspective other pallet manufacturers may not have. From automation implementation to logistics or just analyzing your facility to suggest the best products, our managers live and breathe pallets.
If you’ve ever had a bad delivery, need to fill a last-minute order or have had a supplier fall through, you know how important a flexible and capable pallet provider can be. We understand that not all plans work out, which is why we do our best to fill your late orders and cater to your needs. Pallet Consultants can rush any of our products or services, including pallet deliveries, within 24 hours. Our job is to give you the packaging and service you need in order to do yours. Whether you need a last-minute pallet order, would like a drop trailer a day early or just want to stop by one of our facilities, our managers stay flexible and ready to meet your needs.
3. A Focus on Customer Service
Pallet Consultants was founded precisely to bring real customer service to the pallet industry, and our managers uphold that vision every day. We wouldn’t be in the pallet business if we couldn’t serve our customers in a way that prioritizes them, and we’re always thinking of ways to bring you better products and services. Customer service and responsiveness is the foundation of our company culture and is a crucial part of all our teams - especially facility management.
If you’ve ever wanted to take time touring our facilities while speaking to our team members and managers in detail, we welcome you. If you’ve thought about calling one of our facilities and asking the manager about your products or service, we’d love to hear from you. If you ever had an issue with your facility and wanted some perspective but weren’t sure who to speak to, give our team a try. Connecting with you, providing fantastic service and forming a long-term relationship is our top priority. No matter the time of day or situation, our managers are always looking for ways to provide great service and assist you in any way possible.
Whether you need to buy pallets, sell pallets, or have us handle your entire inventory for you, Pallet Consultants has the solutions to optimize your facility anywhere in the United States. We service clients nationally with a focus on customer service, dependability and speed. Start a conversation with us to see how we can improve your supply chain and make your pallet headaches go away.