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How Our Company Culture Benefits Our Customers | Pallet Consultants

How Our Company Culture Benefits Our Customers | Pallet Consultants

Pallet Company  |  Company Culture

Our company culture is like our customer service mentality, which is built on understanding needs and happily meeting them. Happy team members means great service.



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Although Pallet Consultants has achieved a lot in the 20+ years we’ve been helping customers and setting service standards in the pallet industry, the company came from a small beginning.

 

Our founder, Gus Gutierrez, worked as a merchandiser for Keebler Foods as one of his first jobs. From there he climbed the ranks and switched industries through an eye for opportunity, but mostly a dedication to hard work and going above and beyond. Eventually he became a sales representative at Bromley Suncoast Pallets. He had an opportunity to become a business owner when Bromley was selling the location he worked at. Seeing a burning need in the industry for real customer service, Gus purchased the assets and started out with 0 team members. 

 

 

Pallet Consultants Leadership TeamPictured: Pallet Consultants Leadership Team at Our Corporate Retreat in Orlando, FL

 

While building the company from the ground up, he also molded the culture he envisioned for all of his team members. As new locations were added and services grew, so did the focus on culture and Gus’ vision of how to spread his own ethics. Our culture, at its base, is the customer needs to be appreciated and treated with specialty. Hard work and a hands-on work ethic are highly valued, along with a can-do attitude and a willingness for team members to help around with duties that aren’t necessarily theirs. Expectations are high, but so is our loyalty and respect toward team members. This ingratiates us to each other, and mutual respect makes a happier and more productive work environment. 

 

Pallet Consultants Team | Pallet Consultants

Pictured (from left to right): General Manager Haines City Eddie Dyess, Operations Manager Jacksonville Darryl Edge, Portfolio Support and Development Nationwide Emily Johns

 

Our clients see the fruits of this environment, since we provide a level and variety of service that can’t be matched by other companies. We invest in our team members, they invest in us, and most of all they invest extra time and energy into their work – you. In addition to this, we empower our team members through coaching and development. People need room to grow, and continued learning and advancement makes for team members that is confident and flexible enough to handle any situation. 

 

MEET OUR LEADERSHIP TEAM

 

Pallet Consultants is focused on the future. That’s necessary for our rapidly changing industry. 

 

But part of that focus is dedicated to the future of our team members and the quality with which they help you with all of your needs, because we understand that the best time to plant a tree is now. So we focus on you, our customer, by investing in our team members. We plant and nurture them so that you may enjoy the shade they bring. 

 

Pallet Company | Pallet Consultants